Privacy Policy

Pi Kappa Phi respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy (this “Policy”) is intended to describe and help you understand what information we collect about you, how we use it and the measures we have in place to protect that information.

This Policy applies to information collected by Pi Kappa Phi Fraternity and the Pi Kappa Phi Foundation (collectively, “Pi Kappa Phi,” “we,” “us” or “our”) through our website (pikapp.org), affiliated portals and all other Pi Kappa Phi–controlled websites, microsites and mobile sites we operate (our “website”), as well as through other means, such as our communications, events and interactions with you.

This Policy applies only to information we collect:

  • Through providing services to you.
  • In communications, including phone, email, text, chat and other electronic messages, between you and us.

This Policy does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by us or any third party that does not link to this Policy; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or through services we provide to you.

We may provide additional or different privacy policies that are specific to certain features, services or activities.

Please read this Policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our services and website, or providing us with your information, you agree to the collection, use and sharing of your information as described in this Policy. This Policy may change from time to time. Your continued use of services from us after we make changes, as described here, is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Information We Collect

Information Collected through General Browsing

When you visit our website, we collect navigational and technical information such as IP address, browser version, device type, service provider and pages visited. This information helps us improve the functionality and performance of our website.

Cookies

The website uses a browser feature known as a cookie. A cookie is a small data file that is stored by your web browser on your computer. Cookies are typically stored on your computer’s hard drive and are used by the website for various functions. For example, the website uses a cookie to remember that you have logged into the website when you browse from web page to web page. We also use cookies to collect aggregate data about how visitors use the website.

If you don’t want to receive cookies, you can change your browser settings to notify you when cookies are sent and then refuse cookies from certain websites (or altogether). You can also clear or disable cookies from your browser. Pi Kappa Phi’s website does work without cookies; however, some functionality will be lost if you choose to disable cookies.

Your ‘Do Not Track’ Browser Setting

We do not support the Do Not Track (DNT) browser setting. DNT is a preference you can set in your browser’s settings to let the websites you visit know that you do not want the websites collecting your personal data. Some websites support Do Not Track, but many do not.

We do not track your online activity over time and across third-party websites or online services, and we do not permit third parties to conduct such tracking either.

Information Collected from You

Pi Kappa Phi may collect information that identifies, relates to or describes, directly or indirectly, you as an individual. This information may be collected directly from you, from universities, from third parties we partner with or through automated means. The types and categories of the information we collect or process include:

  • Contact information: name, mailing address, billing address, shipping address, email address and phone number.
  • Demographic information: date of birth, veteran status and employment history.
  • Educational information: university affiliation, graduation year and academic performance.
  • Membership information: chapter affiliation, initiation date, officer roles and fraternity involvement records.
  • Donation and transaction information: giving history and payment information (processed securely through third-party vendors; we do not store full card numbers).
  • Children’s information: limited information (name, birth date and relationship to a member) collected solely for the purpose of sending acknowledgments or gifts and only with parental or guardian consent.
  • Communication preferences: your selections for email, mail, phone calls, SMS messages and solicitations.

Some of the information identified above may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services or information.

We also collect:

  • Statistics or aggregated information: Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific service or feature.
  • Technical information: Technical information includes information about your internet connection and usage details about your interactions with the services, such as clickstream information to, through and from our services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs) or methods used to browse away from a page.

If we combine or connect non-personal statistical or technical data with personal data in a way that directly or indirectly identifies an individual, we treat the combined information as personal information.

Donor Information Collected

Donor information that is collected by or for the Pi Kappa Phi Foundation, whether provided online or offline, is not sold or traded, and the Pi Kappa Phi Foundation does not solicit donations or send mailings on behalf of other organizations.

Information Collected through Text Messaging

By signing up to receive SMS messages or if you initiate SMS or MMS communication with us, we will collect and use your phone number for this purpose. Consent is required to participate in SMS/MMS messaging.

Information Collected through Third Parties

We may receive information from universities, volunteers, donors or vendors. For example, payment processors, analytics providers and event platforms may share information with us in accordance with their own privacy policies.

Our Third-Party Relationships

We have developed relationships with other companies to provide products and services that will be of interest to our members. Links on the website will allow you to access information about these companies. Our Privacy Policy does not apply to the information those sites collect. If you choose to use the services of one of these linked third-party websites, you will be providing your information directly to the third party, and the terms of the third party’s Privacy Policy will apply. Pi Kappa Phi is not responsible for privacy practices, advertising, products or the content of linked third-party company websites. We encourage you to review the separate privacy policies of each third-party website you visit.

We may also establish additional third-party relationships without notice in the future.

You should be aware that we may disclose personal information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of the website or the public.

How We Use and Share Information

We use the information we collect to:

  • Process donations and financial contributions.
  • Create, update and maintain member records.
  • Provide directories, alumni lists and rosters in limited, controlled circumstances.
  • Share updates, communications, solicitations and Fraternity/Foundation opportunities by email, phone, SMS/MMS and mail.
  • Evaluate volunteer participation and leadership eligibility.
  • Process event registrations and participation.
  • Comply with applicable laws and legal obligations.

We may share your information with service providers that support our operations, such as payment processors, database providers, communication vendors, web hosting providers and analytics services. Vendors are required by contract to maintain confidentiality and security standards.

Additionally, from time to time, we may share your personal information with third-party services that we believe may be of interest to you or can provide services that will be of use to you. For example, we may provide your contact information to one of our partners regarding Pi Kappa Phi merchandise or discount opportunities.

Alumni lists are shared only through authorized methods and with limited, secure access. Anyone requesting an alumni list must contact us directly and agree to Pi Kappa Phi’s Privacy Policy before any information is released.

We may disclose information if required by law or if necessary to protect our rights, members or the public, including preventing fraud or misuse.

Communication Preferences

All communication preferences are managed exclusively through the Pi Kapp Hub (our website).

  • You may subscribe or unsubscribe from phone calls, SMS/MMS messages, physical mail and solicitations only through the Pi Kapp Hub. You may manage your email preferences through the Pi Kapp Hub or via a received email. You may unsubscribe via a received email.
  • Preferences set in the Pi Kapp Hub will be honored across all communication channels.
  • For SMS/MMS, you may withdraw consent at any time by replying “STOP.”

Please note that opting out of certain communications may prevent you from receiving future important updates about membership or the Pi Kappa Phi Foundation.

Privacy of Children

To ensure compliance with federal law, we do not knowingly collect online information from children under the age of 13. Limited offline information (name, birth date and relation to a member) may be collected solely for the purpose of sending acknowledgments or gifts, and only with verified parental or guardian consent. Parents may review, request deletion of or withdraw consent for their child’s information at any time by contacting us. In addition, if we learn that we have collected or reviewed personal data from such a child without verification of parental consent, we will delete that information.

U.S. Privacy Rights

We comply with federal privacy laws, including the Children’s Online Privacy Protection Act (COPPA), the CAN-SPAM Act (email communications), the Telephone Consumer Protection Act (phone and SMS communications) and applicable state data breach notification laws.

If you are a resident of a U.S. state that provides specific privacy rights, you may have the right to:

  • Know and access the personal information we hold about you.
  • Request correction or deletion of your personal information, subject to legal or operational requirements.
  • Obtain your personal information in a portable format.
  • Opt out of certain types of communications or solicitations.

Requests to exercise these rights may be submitted to operations@pikapp.org.

International Visitors

This policy is intended for U.S. residents. We do not actively target or market to individuals outside the United States, and we do not intentionally collect or process data subject to the European Union General Data Protection Regulation (GDPR), United Kingdom Data Protection Act 2018, Canada’s PIPEDA, Brazil’s LGPD or other international laws.

If you are located outside the United States and choose to provide us with information, your data will be stored in the United States and processed in accordance with this policy.

Security

We use administrative, technical and physical measures to safeguard personal information, including role-based access controls through our membership records system. Directories and lists are distributed only with secure, time-limited access. While we take steps to protect your personal information, no system can guarantee complete security.

Data Retention

We retain personal information as long as necessary to fulfill the purposes described in this policy, or as required by law, contract or recordkeeping standards. Certain historical or membership records may be retained indefinitely for organizational purposes.

Updates to this Policy

We may modify this Policy from time to time. Any material changes will be posted on our website and, when appropriate, communicated directly to members.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact:

Pi Kappa Phi Fraternity
3701 Arco Corporate Drive, Suite 500
Charlotte, North Carolina 28273
operations@pikapp.org
(704) 504-0888